Terms of Service
Last Updated: 10/19/2025
Welcome to FLOOFBOL LLC (“Floofball,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website, floofball.com (the “Site”), and any purchases, services, or interactions you have with us. By accessing or using the Site, you agree to be bound by these Terms.
If you do not agree, please do not use our Site.
1. Eligibility
To use our Site or make a purchase, you must be at least 18 years old or have permission from a parent or guardian. By using Floofball, you confirm that you meet these requirements.
2. Product Information
We make every effort to display product information, descriptions, and pricing accurately. However, we cannot guarantee that colors, materials, or details will appear exactly as shown due to differences in device displays or manufacturing updates.
Floofball reserves the right to modify or discontinue any products at any time without prior notice.
3. Orders and Payment
All orders placed through our Site are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, inaccuracies, or violations of these Terms.
Payment is due at the time of purchase. We accept all major credit cards and other payment methods as displayed at checkout.
4. Shipping and Delivery
Shipping times and costs are displayed at checkout and on our Shipping & Returns page.
Floofball is not responsible for delays or damages caused by carriers, weather, or other circumstances beyond our control.
5. Returns and Refunds
We currently do not offer returns. However, all purchases are reasonably covered by our Satisfaction Guarantee Policy.
If you’re not satisfied with your order, please review our Satisfaction Guarantee Policy for details on how to request a refund.
6. Intellectual Property
All content on this Site — including logos, images, product designs, text, and graphics — is the property of FLOOFBOL LLC and is protected by copyright, trademark, and other applicable laws.
You may not use, reproduce, or distribute any of our content without written permission.
7. Prohibited Conduct
When using our Site, you agree not to:
- Use the Site for any unlawful or fraudulent purpose
- Interfere with the Site’s security, functionality, or accessibility
- Attempt to collect personal data from other users
- Violate any applicable laws or regulations
8. Limitation of Liability
To the fullest extent permitted by law, FLOOFBOL LLC and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or products.
Our total liability to you for any claim shall not exceed the amount paid by you for the product(s) in question.
9. Disclaimer of Warranties
Our Site and products are provided “as is” and “as available.” We make no warranties, express or implied, regarding the operation of the Site, accuracy of information, or suitability of our products for a particular purpose.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to conflict of law principles.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Site after updates constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please reach out to us at:
📧 info@floofball.com