About Floofball
What is Floofball?
Floofball is a pet-themed parody brand that creates soccer-inspired dog toys and accessories. Our goal is to bring soccer fandom and pet lovers together through humor, creativity, and high-quality pet products. Whether your pup is a seasoned striker or just loves to chew, we’ve got something for every furry fan!
Is Floofball affiliated with Major League Soccer (MLS) or other professional teams?
No. Floofball is not affiliated with, endorsed by, or sponsored by Major League Soccer (MLS) or any of its teams. Our products are lighthearted parodies designed for entertainment and pet enjoyment. If you’re looking for official MLS or club merchandise, please visit their official store.
Are Floofball products counterfeits?
Absolutely not! A counterfeit is a product that intentionally misleads consumers into thinking it is official merchandise. Floofball’s products are clearly parodies, using playful pet-related wordplay and humor to create something new and transformative. Courts have ruled that parody is protected under fair use—as seen in cases like Louis Vuitton v. Haute Diggity Dog (2007), which upheld the legality of dog toys such as Chewy Vuitton.
Why do Floofball products resemble real soccer teams?
Floofball playfully references soccer culture through pet-themed puns, just like other well-known parody brands that create humorous products like Chewy Vuitton, Starbarks, and White Paw. These designs are meant to be fun, exaggerated, and clearly distinct from official merchandise.
Could someone mistake Floofball products for official MLS or other official club merchandise?
No. Floofball’s branding, marketing, and product descriptions clearly state that our products are parodies. We also include disclaimers on our website and product pages to emphasize that Floofball is not affiliated with MLS or any professional soccer teams.
Ordering & Shipping
How do I place an order?
Simply browse our online store, add your favorite Floofball products to your cart, and check out! We accept all major credit cards, PayPal, and other secure payment methods.
Do you ship internationally?
Yes! Floofball ships worldwide so that pups everywhere can join in the fun. Shipping rates and delivery times may vary depending on your location.
How long does shipping take?
Orders typically ship within 2-5 business days, and delivery times depend on your location:
- U.S. Orders: 5-10 business days
- International Orders: 10-20 business days
We’ll send you a tracking number once your order is on its way!
Returns & Exchanges
What is your return policy?
We want you (and your pup!) to love your Floofball products. If you’re not satisfied, we offer hassle-free returns within 30 days of delivery. Products must be unused and in their original packaging.
What if my product arrives damaged?
If your order arrives damaged or defective, please contact us at info@floofball.com with a photo, and we’ll send a replacement right away!
Product Care & Safety
Are Floofball toys safe for dogs?
Yes! Our toys are made from dog-safe, non-toxic materials. However, no dog toy is indestructible, so always supervise your pet during playtime. If a toy becomes damaged, replace it to ensure your dog’s safety.
How do I clean Floofball toys?
All Floofball toys are machine washable. Simply brush off any loose dirt, throw in washing machine with a mild detergent & standard settings, then lay out to air dry. For more detailed instructions please refer to the card insert that came with your order!
Contact & Support
How can I contact Floofball?
We’d love to hear from you! You can reach us via:
📧 Email: info@floofball.com
📱 Social Media: @floofball.pets
Do you offer wholesale?
Yes! If you’re interested in carrying Floofball products in your store or want custom designs, email us at info@floofball.com for more details.